Shipping policy
Shipping Policy – UAE Store
Shipping Policy
Thank you for shopping with us. We are committed to delivering your orders quickly and safely across the UAE.
Processing Time
- Orders are processed within 1–2 business days after confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
Delivery Time
- Standard delivery across UAE usually takes 2–5 business days.
- Delivery times may vary depending on your location and courier availability.
Shipping Charges
- Shipping charges are calculated at checkout.
- We may offer free shipping on selected products or minimum order amounts.
Order Tracking
- Once your order is shipped, you will receive a tracking number via WhatsApp, SMS, or email.
Incorrect Address
- Please make sure your shipping address and phone number are correct.
- We are not responsible for delays or failed deliveries due to incorrect information.
Delayed or Lost Orders
- In rare cases, delivery may be delayed because of weather, public holidays, or courier issues.
- If your order is delayed or lost, please contact our support team.
Damaged Package
- If you receive a damaged item, contact us within 24 hours with photos of the product and packaging.
Contact Us
If you have any questions about shipping, feel free to contact our support team through WhatsApp or email.